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Travel Consultant
Job Description
£23,000 PLUS BONUS      
Who you'll be working for:
We’re proud to be EXCLUSIVELY recruiting this exciting new Cruise Consultant role. Our customer is an award-winning, high nett worth, luxury travel brand, with global offices and customers.    Working in their fantastic Southampton offices you will be immersed in the world of luxury travel, working with experienced travel colleagues, and for a business that is passionate about creating a fantastic work environment.      
What you’ll do:
  • Provide an efficient, accurate, and friendly service to the reservations team and direct customers
  • Organise and manage packages
  • Achieving first-call resolution
  • Understanding product pricing to be able to give the best fares
  • Maintaining current product knowledge
  • Ensure follow-up procedures are achieved
  • Selling of sales promotions
  • Responding to incoming calls and emails promptly
  • Site visits
  • Ad hoc duties as requirements
  • Attend company events
  • Available after hours when needed
Experience required:   
  • Travel industry experience essential
  • Skilled in booking systems
  • Great communicator
  • Excellent customer service skills
  • Relationship building
  • Enjoys working as part of a team
  • Knowledge of MS Office including Word and Excel
  • Detail orientated skilled in time management
  • Ability to work in a fast-paced environment
  • Enthusiasm, drive, well present
  • Can adjust to ensure company requirements are achieved
  • Comprehensive understanding of products and destinations
Benefits and perks:   
  • £23,000 plus bonus
  • Work from home on a Monday and Friday
  • Annual Appreciation Bonus
  • Excellent company culture
  • 25 days holiday plus 8 bank holidays
  • Sick leave benefits
  • Training and Development
  • Pension
  • Private healthcare
  • Occupational Health support
  • Travel discounts after a qualifying period
  • Free parking and bus discounts
  • Modern offices with Hybrid working
  • Company events
Click here to apply for this Cruise Consultant, travel industry job, which is being recruited by Claire Castro and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.
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