Insightful Travel Industry Training and eLearning

While travel is our passion, we are also staunch advocates of investing in a team’s learning as the best means of achieving business success. In this vein, we have collaborated with industry experts to create FREE essential, soft skills, eLearning specifically for the travel sector. See all our courses here 

FREE eLearning

By providing essential soft skills training for FREE we can ensure;

Employers who want to invest in their teams but have faced tough trading conditions over the last few years can still do so.


Travel professionals who might now be responsible for their own learning costs after being made redundant or going self-employed, can also benefit. 

Return On Investment

Investing time in travel industry training will improve career opportunities, job satisfaction, employee retention, succession planning, attracting talent and much more.

Credible Authors

Our course authors have all worked at senior level and have extensive experience in the travel training they've created. Indeed, they've all led teams to great success within their expert area.

eLearning Reviews

I highly recommend the courses offered by Ambitions. As a luxury travel advisor with over 35+ years experience, I know the importance of soft skills training. It doesn’t matter how knowledgeable you are of a destination, if you don’t have fantastic customer service skills and a passion for exceeding the customer’s needs you will not build a longstanding reputable business like mine. I am very impressed at the content of the courses offered and how they are affordable and accessible for all. More importantly I love the fact that they are written by global travel industry experts who understand how challenging our roles are. What is even better is that they are growing their travel course library and are open to any suggestions you may have for training that will help you to succeed in your travel career. I strongly encourage you to invest a small amount of money in your personal development as doing this will reap you great rewards.

Emma Parry-Thorpe
Designer Travel
United Kingdom

I have been blown away by the eLearning, and it is a must have solution for businesses that want to develop their teams, or for individuals looking to retrain into the diverse areas of travel management. The eLearning is easy to use but has comprehensive content, providing the user with a well-rounded and in depth training experience that will enable them to gain knowledge and learn new skills. I highly recommend this training for anyone looking to get into the travel industry, change roles within the industry or to learn new skills

Wayne Durkin
Corporate Travel Account Director
United Kingdom

The sales course is fantastic and exactly what the industry needs at the moment! It is simple and effective, especially the real life selling hints and techniques. I highly recommend this course to anybody who wants to learn how to sell without being “salesy”, wants to learn how to communicate professionally and brush up customer service skills. It is also a great refresher tool for travel professionals. The course is fun, interactive and simple to navigate, it’s learning and focusing on successful business all in one!

Carmen Abraham
Senior Travel Connoisseur, Escapes
United Arab Emirates

Knowing Fi and her training methods and having been trained by her personally, I believe these e-learning courses to be highly valuable, insightful, inspirational and motivational. Fiona is exceptionally good at what she does and is extremely knowledgeable. What she teaches works. I can vouch for that personally. I owe a lot of my success to what learnt from her.

Ashley Gerrard
Conde Naste Traveler - Africa Travel Specialist
South Africa

I have been working with Fi for the past seven years. Her understanding of the Travel environment and what is required of the skills base and knowledge is unparalleled. Therefore, she is uniquely positioned to help provide solutions via eLearning to help build capability and confidence via this offering. The online tools and training are interactive and fun as well as ensuring the end user is put at the heart of the training requirement to further enhance their knowledge base, whilst equipping them with practical tools to do the job and do it well to a high standard.

Harvinder Pereira
HR Director EMEA, Norwegian Cruise Lines
United Kingdom

Fi delivers a comprehensive & dynamic eLearning sales process that focuses on understanding the client's needs, engaging & hooking the client, overcoming any objections & asking for the booking. Professionally - I will forever be indebted to Fi. Her comprehensive & dynamic sales training was a ''game-changer'' for my travel sales career & MOST of the success that I enjoy today as a top consultant, can be credited to her sales training.

Monique Wilson
Independent Africa Safari Expert,
South Africa

Having worked through the how to sell travel and achieve sales success lessons I can highly recommend the course to anybody looking to both refresh or learn new skills that will enhance business life and performance- the course layout was very user friendly and interactive and challenged you to look at what you do now and what you could be doing in the future - all the time focusing on your future business success - really great.

Tom Parsley
Personal Travel Consultant, Hays Travel
United Kingdom

In these unprecedented times we can all benefit from adding to our toolkit by upskilling on the technical side, expanding our sector knowledge but also enhancing our day to day job performance or job opportunities by building up our soft skills. This eLearning effectively accomplishes this through relevant content, tips and interactive modules that keep the user engaged and equally important - excited to learn more!

Veronica O'Brien
Head of Marketing, Pure Escapes,

The seismic shift towards all things digital in our new COVID world has meant many of us are as comfortable learning behind our screens as we are sitting in a conference room – perhaps more.

This eLearning delivers what travel consultants need in this uncertain environment to position themselves as the true experts they are.

Fiona co-founded Big Ambitions with me in 2014 aimed at helping prominent international travel businesses recruit and train travel people. This passion for levelling her travel and tourism colleagues up now transcends to this dynamic new eLearning tailor-made for travel professionals.

For South African travel consultants wanting to take their expertise up a notch, this eLearning is the very nudge you need to invest in your knowledge and growth. What are you waiting for?

Natalia Rosa
Director/Owner, Big Ambitions Travel PR and Communications Business
South Africa

As an Australian travel professional with over a decade of senior leadership experience, I have never come across e-learning that is created by travel industry experts and designed for the travel industry that is available globally. These courses are very affordable and are perfectly designed to meet the needs of leisure and business travel consultants. They cover the subjects that we would all want and need in order to succeed and develop in our travel careers.

Colleen Sutcliffe
Global Operations Manager, Australia


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