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Air Fares & Ticketing
Job Description
Who you'll be working for:

We’re proud to be EXCLUSIVELY recruiting this exciting new Air Fares and Ticketing Consultant role. Our customer is an award-winning, high nett worth, luxury travel brand, with global offices and customers.
Working in their fantastic Southampton offices you will be immersed in the world of luxury travel, working with experienced travel colleagues and for a business that is passionate about creating a fantastic work environment.
What you’ll do:
  • Provide an efficient, accurate, and friendly service to the reservations team and direct customers
  • Using your expert knowledge of flight booking and ticketing procedures you will understand the end customers’ needs and provide suitable flight options
  • Monitor ticketing deadlines, conduct any revalidations, issue tickets, and adhere to all flight booking strict procedures
  • Issuing of tickets and ticket refunds ensuring absolute accuracy
  • Pulling reports and assisting with BSP reconciliation
  • Organise and manage packages
  • Understanding the airline contracts and pricing to be able to give the best fares
  • Booking Group flights and Allocations being able to negotiate extensions on fares
  • Selling of sales promotions
  • Responding to incoming calls and emails in a timely manner
  • Available after hours when needed

Experience required:
  • Travel industry experience essential
  • GDS (any) experience essential
  • Fares, ticketing, exchange, refunds, fare build skills, ADM and ACM etc.
  • Knowledge of nett, BT, IT, Cat35 etc. fares
  • Great communicator
  • Excellent customer service skills
  • Relationship building
  • Decision making
  • Enjoys working as part of a team and with the ability to lead, coach, and mentor team members
  • Knowledge of MS Office including Word and Excel
  • Detail orientated skilled in time management
  • Ability to work in a fast-paced environment
  • Enthusiasm, drive, well present
  • Can adjust to ensure company requirements are achieved
  • Comprehensive understanding of products and destinations
Benefits and perks:
  • £28,000
  • Annual Appreciation Bonus
  • Excellent company culture
  • 25 days holiday plus 8 bank holidays
  • Sick leave benefits
  • Training and Development
  • Pension
  • Private healthcare
  • Occupational Health support
  • Travel discounts after a qualifying period
  • Free parking and bus discounts
  • Modern offices with Hybrid working
  • Company events
Click here to apply for this Air Fares and Ticketing Consultant, travel industry job, which is being recruited by Fiona Morrison-Arnthal and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.
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