In a recent poll, we posed a simple yet crucial question to employees: "Does your employer provide or encourage you to seek out soft skills training that will help you succeed in the travel industry?" The results were disheartening, as a staggering 57% of respondents replied with a resounding "NO."
This disappointing statistic highlights a pressing issue in today's workforce—employers are neglecting the importance of soft skills training in travel recruitment. In this article, we will delve into why this is a sad trend and underscore the critical need for employers to actively support their teams in accessing and providing such training.
What Are the Benefits to a Business of Providing Soft Skills Training?
The Importance of Employers Encouraging Soft Skills Training
What Will Happen If Employers Don't Provide Soft Skills Training?
Statistics Speak Volumes
To emphasise the importance of soft skills training in travel recruitment, consider these statistics:
The evidence is clear: soft skills are not just nice-to-haves; they are essential for success in the modern travel industry. Employers must recognise the importance of encouraging their teams to access and provide soft skills training.
Neglecting this crucial aspect of professional development not only hampers employee growth but also jeopardises an organisation's ability to thrive in a competitive market. While product and destination knowledge are undeniably crucial, it’s incomplete without the essential soft skills needed to have a career within the travel industry.
In all cases, the absence of essential soft skills travel training can lead to frustration, dissatisfaction, and ultimately, a desire to seek new opportunities elsewhere or outside of the travel industry.
It's time for employers to take action, invest in soft skills training, and empower their teams to succeed.
Ambitions Travel Recruitment and Training are staunch advocates of investing in a team’s learning as the best means of achieving business success. In this vein, we have collaborated with industry experts to create FREE essential, soft skills, eLearning specifically for the travel sector. All of these courses are FREE – visit www.ambitionstraveltraining.com to learn more.
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