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Job Description
(must be from travel, hospitality or airline industries)
€150,000 - €200,000 PLUS BONUS AND BENEFITS
Who you’ll be working for:
My customer is looking for a globally experienced Back Office Transformation Director (must be highly experienced within transformation programmes working for a business with a number of global locations in the travel, hospitality or airline industry) to join their hugely successful and very well-established international travel business. With operations in over 120 countries and a significant head count within their numerous contact centres, they are driven by providing a dynamic, innovative, gratifying, service to their travel business partners and customers.
What you’ll do:
This international travel business has multiple locations globally including contact centres. As the Transformation Director you will report directly to the COO and will use your high level of competency and experience within transformation to define, implement and manage the transformation programme. This is a dynamic and disruptive, industry leader, so applying your knowledge of latest tech, AI and machine learning will also be required.
What they’re looking for:
· Based in Dubai
· Must be highly experienced within back office transformation programmes working for a business with a number of global locations in the travel, hospitality or airline industry)
· Highly analytical and technical
· Experience in introducing and implementing projects which include AI and machine learning
· Collaborative
· Change management skills
· Highly strategic decision maker and problem solver
· Excellent communication and relationship building skills
· Ability to travel internationally
What they’re offering:
  • Excellent basic salary
  • Bonus
  • Medical
  • Travel discounts
  • Private medical
  • Long term incentive programme
  • Excellent Company Culture
This Back Office Transformation Director role in the travel industry, is being recruited by Fiona Morrison-Arnthal and Ambitions Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard to find talent. Travel industry recruitment in the UK is our speciality.
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